PLEASE READ THESE TERMS CAREFULLY. THESE TERMS MAY HAVE CHANGED SINCE YOU LAST ACCESSED OR USED THE SERVICES. BY CLICKING “I AGREE” OR OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICES, YOU AGREE TO THESE TERMS

Notice of Agreement to Arbitrate and Class Action Waiver

By accepting these Terms, you are agreeing to the Arbitration Agreement and class action waiver described in Section 7 of these Terms to resolve any disputes with GNG.

1. ABOUT THE SERVICES

A. Introduction

Through the Services, we aim to give you access to beautiful children’s and women's accessories, fit and other content to help you decide which items are perfect for you.

B. Mobile Charges

To the extent you access the Services through a mobile or wireless device, your carrier’s standard charges, data rates and other fees may apply.

C. Eligibility

Children under the age of 13 may not use the Services and parents or legal guardians may not agree to these Terms on their behalf. Children under 18 years of age but at least 13 years of age may use the Site under the supervision of parents or legal guardians who agree to be bound by these Terms on their behalf, but such children may not rent or purchase any accessories or accessories (“Products”) via the Services. If you are a parent or legal guardian agreeing to these Terms for the benefit of a child between the ages of 13 and 18, you are fully responsible for his or her use of the Services and the rental or purchase of any Products, including all legal liability he or she may incur.

D. Modification of the Services or the Terms

GNG may modify these Terms or modify, suspend, or discontinue the Services at any time for any reason.

E. Privacy

GNG knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

We collect two types of data about individuals: (1) technical data automatically collected from all visitors to the Website, and individuals that use the Services and (2) information that you or others voluntarily submit to us.

“Personal Information,” as used in these Terms, is information that allows the direct identification of an individual, such as a name or email address, and information that is directly combined with such identifying information. Our primary purpose in collecting Personal Information is to provide you with a safe, smooth, efficient, and customized experience. We only collect Personal Information about you that we consider necessary for achieving this purpose.

If you order Products from us, we request certain Personal Information from you, whether you access the Services from our Site, other electronic means, phone or mail. You must provide contact information (including name, shipping address, telephone number) and financial information (including credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we may use this information to contact you.

Before your order can be processed, we will require that you acknowledge that you have reviewed and consented to these Terms. 

GNG does not sell or rent your Personal Information to third parties.

We may provide you the opportunity to participate in contests on our Site or other electronic mediums (such as our Facebook® or Instagram® pages). If you participate, we will request certain Personal Information. The requested information typically includes contact information (such as name and shipping address) and demographic information. We use this information to notify contest winners and to send participants an email newsletter. By participating in a contest you submit to that activity’s terms and conditions, including providing us with permission, if required, to share your Personal Information with sponsors of that contest. We reserve the exclusive right to cancel any contest or promotion without notice at any time.

We may post photographs shared with us on our social or digital marketing channels. By submitting photos to us by email or other electronic medium, you agree to give us permission to share them without compensation. The same applies when tagging #sharemyGNGstyle or #raineyscloset. 

We will occasionally send you information on Services, Products, contests, and promotions. You can take advantage of promotions by entering the promotion code provided at the time of checkout. Out of respect for your privacy, we present the option not to receive these types of communications. Please send an email to [email protected] to discontinue receiving promotional offerings. We will occasionally send newsletters, usually by email. Please send an email to [email protected] to discontinue newsletters.

Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of these Terms, Rental Agreement, or our other agreements; take precautions against liability; protect the rights, property, or safety of GNG, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; or investigate and defend ourselves against third-party claims or allegations.

We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law.

2. RENTAL AND SALE OF PRODUCTS

A. General Conditions

The Services include the rental and sale of Products. This Section 2(A) sets out terms and conditions that apply to your rental or purchase of any Product.

18 Years or Older. Products may be rented or purchased for use by individuals under 18 years of age, but we rent or sell only to adults, who may rent or purchase the Products with a payment card or other approved payment method (such as Paypal). By clicking agreeing to these Terms, you represent that you are 18 years or older and that you are authorized to use the chosen payment method (including credit cards) for the purpose of renting or puGnGhasing the Products as described in these Terms.

Limits. You acknowledge and agree that we may place limits on the rental or purchase of Products, including restricting orders placed under a single customer account, payment card or billing or shipping address. We reserve the right to limit, cancel or prohibit any rentals or sales of Products for any reason, including availability concerns.

Delivery. All deliveries will be through GNG’s shipping partners, which may change from time to time at GNG’s discretion. The shipping method used will be at the discretion of GNG. GNG recommends scheduling a delivery date that is 2-3 days before your event or photo shoot. Shipping carrier delays out of our control do not constitute a refund if you are still able to use the items. The shipping cost for any replacement items sent when there are less than 2 days before your event or photo shoot will be the responsibility of the customer. 

Collections. If you do not pay the amounts you owe to GNG when due, GNG may institute collection procedures. You agree to pay GNG’s costs of collection, including reasonable attorneys' fees.

B. Rentals

The following additional conditions apply to the rental of any Product.

Rental Fee. The rental fee (“Rental Fee”) for the Product will be the total of the rental fee, insurance charges and delivery charges listed on the Site for your rental of the Product. When you place your rental order for a Product, you hereby authorize GNG to charge your payment card for the Rental Fee. GNG will charge your payment card the amount of the Rental Fee immediately upon your rental order. A reservation of a Product on the Site is an order for the rental of that Product, regardless of how far in advance that Product is reserved. In addition, at the time of your rental order for a Product, you hereby authorize GNG to charge your payment card for an amount equal to 200% of the original retail value of the Product (when new), or the market value of the Product, as determined in the sole discretion of GNG, plus applicable sales taxes. This authorization of 200% is not charged unless an item is not returned or is damaged beyond repair. Rental Fees exclude all federal, state and local taxes, goods and services tax, fees, customs, duties, levies and other governmental assessments, all of which shall be paid by you directly or, if paid by GNG, shall be paid by you to GNG in connection with your rental order. You may cancel your rental order at least fourteen (14) days prior to the ordered delivery date, subject to the following cancellation fees: (i) for cancellations that are thirty (30) or more days in advance of such delivery date, no cancellation fee with remaining credit applied to a future GNG rental; and (ii) for cancellations that are less than thirty (30) days in advance of such delivery date, five dollar ($5.00) fee with remaining credit applied to a future GNG rental.

Return Packaging.With delivery of the Product, GNG will provide you with a reuseable package, a pre-paid, pre-addressed shipping label, and instructions for your use in returning the Products to GNG (“Return Packaging”). Failure to return a reuseable shipping garment bag results in an automatic charge of $40. 

Receipt of the Products. Upon delivery, you bear responsibility for the Product(s). You acknowledge that a Secure Shipping Address is highly recommended. A Secure Shipping Address means a location where an individual can physically receive Product(s). In the event that an unsecure shipping address is provided, GNG does not bear liability for Products left unattended. Furthermore, you acknowledge that providing anything other than a Secure Shipping Address may result in delivery delays and additional delivery fees for which GNG will not be liable. You will be liable for all such delays and additional delivery fees.

Use of the Products. You agree to treat the Products with great care, as if it was borrowed from your close friend. GNG’s products are meant to be used/worn in limited capacity such as photo shoots, weddings, special events, etc. You are responsible for loss, destruction or damage to the Products due to theft, mysterious disappearance, fire, major stains or any other cause, other than normal wear and tear. Normal wear and tear encompasses minor stains, missing beads, stuck zippers or other minor damage. If you return a Product that is damaged beyond normal wear and tear, you agree that we shall charge you, and you shall pay, for the price for repairing or replacing the Product, as determined in our discretion, up to 200% of the the retail value or market value for the Product. GNG reserves the right to charge a ten dollar ($10.00) excessive cleaning fee when necessary. If you do not pay the amounts you owe to GNG when due or GNG is unable to charge your original payment method, GNG will institute collection procesures. You agree to pay GNG's costs of collection, including reasonable attorneys' fees. 

Insurance. Optional insurance is available to purchase on accessories items and some accessories. Insurance covers normal, minor wear and tear such as missing beads or sequins, snags in tulle, minor stains, detached buttons, stuck zippers, and broken straps due to strap hardware breakage. It does NOT cover major staining (such as heavily soiled hems on long dresses, excessive icing due to cake smashes, heavy food or drink stains, nail polish or permanent marker, etc.), tears or holes in fabric, blatant misuse of an item, or loss/non-return. Purchasing insurance does not authorize you to trash or misuse an item and you still agree to pay up to 200% of the retail or market value for the Product if it is damaged beyond repair. 

Return of the Products; Extensions. You agree to return the Products to GNG in the Return Packaging on or before the return date for the Products that are identified in the invoice for your order. You may extend your order for a Product by sending an email to [email protected]; provided that any extensions are subject to other orders for that Product and to pre-payment of the additional Rental Fee applicable to that Product for the period of time of the extension. You must return the Product by delivering the Product in the Return Packaging to a UPS location in the United States. GNG is not responsible for returns taken to a United States Postal Service location or returns taken to any location that doesn't process UPS packages.

Late Fees. If you return the Products late or not at all, a late fee of twenty five dollars ($25.00) for orders less than one hundred dollars ($100.00) and fifty dollars ($50.00) for orders one hundred dollars ($100.00) and over will be charged per day to the payment card you used to pay the Rental Fee or to any other payment card included in your account information that you have provided to GNG for every day that you are late returning the Products, and you agree to pay such late fees, up to an amount not to exceed 200% of the retail value or market value, as determined in our discretion, plus applicable sales tax (plus the Rental Fee). The late fee is payable for each order of Products that is not returned when due, not for each Product that is the subject of the order that is late. If you have not returned a Product within twenty (20) days after the return date for the Product, your late return will be considered a non-return and GNG will charge your payment card the maximum late fee set forth in this Section 2(B), less any late fees that you have already paid, plus applicable sales tax. If you do not pay the amounts you owe to GNG when due, GNG will institute collection procedures. You agree to pay GNG's costs of collection, including reasonable attorneys' fees. 

Payment of 200% Retail Value or Market Value. GNG will not charge you for more than an amount equal to 200% of the retail value or market value plus the Rental Fee, in the aggregate, for any charges arising under this Section 2(B), excluding collection costs. If you pay GNG an amount equal to 200% of the retail value or market value under this Section 2(B) and you still possess the Product, the Product is yours to keep, though on an “AS IS” basis without warranty of any kind. For the avoidance of doubt, the limitations of this clause shall not apply to the Rental Fee, which is charged separately from, and in addition to, any other charges payable by you pursuant to this Section 2(B).

Lost Return Packaging. If you lose the Return Packaging or label, contact us at [email protected] prior to your return date to request another copy of your return label. We require at least 24 hours to respond from the receipt of your correspondence. Late fees are not waived due to lost return labels. Failure to return a reusable shipping garment bag results in an automatic charge of $40. 

Limited Warranties. The following are the limited warranties GNG provides in connection with Product rentals. GNG’s liability to you for failure to comply with any of these warranties is limited to timely delivery of Product conforming to the warranties or a refund of the Rental Fee (excluding delivery charges) as determined by GNG. See Section 6(A) below.

• Correct Products. We will deliver the Products you ordered, including the specified size, color and design, on or before the delivery date for which you ordered them, except in the rare event that the Product is damaged beyond repair, returned late by a previous customer, or is otherwise unavailable. In such event, we will use reasonable efforts to notify you that the Product is unavailable. If we are able to reach you, you will be entitled to choose any available rental Product to replace the unavailable Product. If we are unable to reach you, you acknowledge and agree that we may send you a replacement product of the same or greater value. Products may appear different in color and style than as displayed on the Site or other electronic medium.

• Clean and Ready to Wear. The Products will be cleaned and delivered ready to wear. GNG cleans and inspects each Product with the utmost care, but use of the Product is at your own risk and GNG shall not be held liable for any health-related complaints associated with any Product.

• Sizing Returns. If your Product does not fit, then you may contact GNG within 24 hours of the date you received the Product at [email protected] to choose a substitute Product with no additional rental fee. GNG can expedite ship the substitute product when available but shipping costs will be your responsibility. GNG does not offer refunds due to sizing issues. 

• Condition. Items will be brand new, like new, excellent used condition, or very good used condition. They will not have flaws that affect the use of the dress, or are noticeable when photographed or worn. Should any flaws be discovered upon receipt, you may notify GNG within 24 hours of receipt of the Product at [email protected]. Keeping Products in your possession for your full rental period even after notifying GNG of a flaw voids any refunds. 

3. USE OF THE SERVICES

A. GNG Content

Content Provided “As Is.” All content and information available through the Services, including but not limited to Product descriptions and specifications, Product photos, advice, photographer’s photos, and photos and comments from other users (“GNG Content”) is available to you on an “as is” basis and is to be used for general information purposes only. Such information is provided on a blind-basis, without any knowledge as to your identity or specific circumstances. The GNG Content is provided with the understanding that such information does not constitute professional advice or services. As such, you agree not to rely upon or use any GNG Content as a substitute for consultation with professional advisors. As used in these Terms, the Services include the GNG Content.

Updates. We may update the GNG Content, including Product descriptions and specifications, as we deem appropriate and without notice to you. If you have any questions about the existence of more current information, please send those questions to [email protected]. We take your questions and requests for information seriously, and we will use reasonable efforts to respond in a timely manner. However, we cannot guarantee a prompt response in all cases.

B. Third Party Content

Links to Third-Party Websites. The Services may contain links or references to non-GNG websites, products, services or other materials or content (“Third Party Content”). This Third Party Content is provided to you as a convenience, and GNG is not responsible for any Third Party Content or the actions of those that provide or use such Third Party Content. Any Third Party Content is independent from GNG, and GNG has no control over the Third Party Content. In addition, a link to any Third Party Content does not imply that GNG endorses, approves of or accepts any responsibility for the Third Party Content or its provider, or vice versa.

C. Acceptable Use Policy

Use of GNG Content. No part of the Services, including the GNG Content, may be reproduced or transmitted in any form, by any means, electronic or mechanical, including photocopying and recording, except that GNG authorizes you to view, copy, download, and print GNG Content (such as press releases and FAQs) that is available on the Site, provided that: (a) you use the GNG Content solely for your personal, noncommercial, informational purposes; (b) you do not modify the GNG Content; and (c) you do not remove any copyright, trademark, and other proprietary notices on the GNG Content.

Use of the Services. You may not use the Services to: (i) transmit any content, information or other materials that are, or which GNG considers in its sole discretion to be, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, hateful or threatening to any group defined by race, religion, gender, national origin or sexual orientation, obscene, lewd, lascivious, violent, harassing or otherwise objectionable, including without limitation expressions of bigotry, prejudice, racism, hatred or profanity; (ii) sell or promote any products or services, including any controlled pharmaceutical substances, tobacco, fire arms, or alcoholic beverages; (iii) introduce viruses, worms, Trojan horses and/or harmful code; (iv) display material that exploits children under 18 years of age; (v) post any content, information or other materials that infringe, misappropriate or violate any intellectual property or other right of any third party; (vi) promote or solicit any business or promote, solicit or participate in multi-level marketing or pyramid schemes; impersonate any other person, including but not limited to, a GNG representative; (vii) post, collect or disclose any personally identifying information (including account names) or private information about children or any third parties without their consent (or their parent's consent in case of a child under 13 years of age); (viii) post or transmit any unsolicited advertising, promotional materials, or any other forms of solicitation, including without limitation solicitations of credit card numbers, solicitations for sponsors, or promotion of raffles or contests; or (ix) violate any applicable local, state, national or international laws or regulations.

You also agree that you will not (and will not attempt to or permit any third party to): reverse engineer, decompile, disassemble, translate, derive the source code for, interfere with, rent, sell or lease the Services, any part thereof or access thereto.

Indemnification for Breach. By using the Services, you agree to indemnify, hold harmless and defend GNG and its officers, directors, agents and affiliates from any claims, damages, losses, liabilities, and all costs and expenses of defense, including attorneys' fees, resulting directly or indirectly from a claim by a third party that is based on your use of the Services in violation of these Term.

Indemnification for Breach. By using the Services, you agree to indemnify, hold harmless and defend GNG and its officers, directors, agents and affiliates from any claims, damages, losses, liabilities, and all costs and expenses of defense, including attorneys' fees, resulting directly or indirectly from a claim by a third party that is based on your use of the Services in violation of these Terms.

D. Your Content

If you post, upload or make available to GNG or the Services, or otherwise submit to or through GNG as part of your use of the Services, including the Site, any information, data, text, images, files, links, software, chat, communication or other materials, including but not limited to photos and reviews relating to your use of the Products (“Your Content”), you hereby grant to GNG a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable and transferable (in whole or part) worldwide license to use, reproduce, transmit, display, exhibit, distribute, index, comment on, modify, create derivative works based upon, perform and otherwise exploit Your Content and your name, image, voice, likeness and/or other biographical information or material in connection with Your Content, in whole or in part, in all media formats and distribution methods now known or hereafter devised (including on the Site, in email and other promotional campaigns and on third party sites promoting the Services) in connection with the Services, including but not limited to advertising, promoting, and marketing the Services, all without further notice to you, with or without attribution, without limitation as to frequency, and without the requirement of any permission from or payment to you or to any other person or entity. You waive any right to inspect or approve any of Your Content or any use of Your Content. By submitting Your Content, you represent and warrant that Your Content and your communication thereof conform to these Terms, including Section 4(C), and that you own or have the necessary rights, licenses, consents and permissions, without the need for any permission from or payment to any other person or entity, to exploit, and to authorize GNG to exploit, Your Content in all manners contemplated by these Terms. You waive all moral rights in Your Content which may be available to you in any part of the world and confirm that no such rights have been asserted. None of Your Content will be subject to any obligation, whether of confidentiality, attribution or otherwise, on our part and we will not be liable for any use or disclosure of any Your Content.

E. Your Account

Access to parts of the Services requires the creation of a user account, including a user name and password that you choose upon registration. You are solely responsible and liable for any authorized or unauthorized access to your account by any person. You agree to bear all responsibility for the confidentiality of your account information and all use or charges incurred from use of the Services with your account. You agree to notify GNG promptly of any unauthorized use of your account or password.

F. Delays

There may be delays, omissions, or inaccuracies in the Services, including the GNG Content. The Service may become unavailable due to maintenance or malfunction of computer equipment or other reasons.

4. INTELLECTUAL PROPERTY

A. Ownership of the Services

The Services, including the GNG Content, including all intellectual property rights in and to the Services and any changes, modifications or corrections thereto, are the property of GNG. By way of example, “Green n Gorgeous” has applied for trademark protection from unauthorized copying and dissemination through the United States Patent and Trademark Office. GNG reserves all rights in and to the Services not granted expressly in these Terms.

Nothing shall be construed as granting to you, by implication, estoppel, or otherwise, any license or right to use the Services or any GNG Content, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms; or (b) with the prior written permission of GNG.

B. Services License

Subject to your compliance with these Terms, GNG grants to you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes.

C. Feedback

By sending us any feedback, ideas, suggestions, documents or proposals (“Feedback”), you grant to us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works of, publish, distribute, sublicense and otherwise exploit the Feedback, and you waive all moral rights in the Feedback which may be available to you in any part of the world and confirm that no such rights have been asserted. You represent and warrant that the Feedback does not contain any confidential or proprietary information of any third party, and that GNG may use your Feedback without restriction or obligation to you or any third party.

D. Notice and Take Down Procedures; Copyright Agent

If you believe any GNG Content infringes your copyright, you may request removal of those materials (or access thereto) by contacting GNG’s copyright agent (identified below) and providing the following information: identification of the copyrighted work that you believe to be infringed, including a description of the work, and where possible a copy or the location (e.g., URL) of an authorized version of the work; identification of the material that you believe to be infringing and its location, including a description of the material and its URL or any other pertinent information that will allow us to locate the material; your name, address, telephone number and e-mail address; a statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law; a statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf; and a signature or the electronic equivalent from the copyright holder or authorized representative.

 

5. TERMINATION

A. Termination By You

You may deactivate your account and discontinue your use of the Services at any time. In order to deactivate your account, please contact us at [email protected]. You understand that Your Content may continue to exist and be used on or through the Service even after such deactivation.

B. Termination By GNG

Any violation of these Terms, including any of the prohibitions in Section 4(C), may result in suspension or termination of your access to the Services and/or removal of Your Content. GNG may also terminate your account if GNG determines that your conduct poses a risk or liability to GNG, or for any other reason as determined by GNG in its sole discretion.

C. Effects of Termination

In each of these cases, the Terms will terminate, including your license to use the Services, except that the sections concerning Collections, Rental Fee, Late Fees, Lost Return Packaging, Failure to Pay Fees, and Acknowledgment shall continue to apply.

6. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

A. Limited Warranties

The limited warranties set out in Section 2(B) for rentals apply only to you and may not be assigned, sold or transferred to any third party. No other warranties are granted by GNG in connection with the Services or Products. The limited warranties shall not apply to any matters arising from your violation of these Terms.

Your sole and exclusive remedy and GNG's sole and exclusive liability for a breach by GNG of the limited warranties set out in Section 2(B) shall be, at GNG's option, GNG's use of its commercially reasonable efforts to replace the non-conforming Product in a timely manner or a refund of your Rental Fee, as applicable (excluding insurance and delivery charges)

B. Disclaimer of Warranties

EXCEPT FOR THE LIMITED WARRANTIES SET OUT IN SECTION 2(B), THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MEGNGHANTABILITY, QUALITY OR FITNESS FOR A PARTICULAR USE. SPECIFICALLY, BUT WITHOUT LIMITATION, GNG DOES NOT WARRANT THAT: (I) THE SERVICES, INCLUDING THE GNG CONTENT, ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (II) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (III) DEFECTS WILL BE CORRECTED, (IV) THE SERVICES OR THE SERVER(S) THAT MAKES THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) THE PRODUCTS WILL BE FIT FOR YOUR INTENDED PURPOSE OR OTHERWISE ACCORD WITH YOUR EXPECTATIONS.

C. Limitation of Liability

UNDER NO CIGNGUMSTANCES SHALL GNG BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, MULTIPLE OR OTHER DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SERVICES AND/OR THE PRODUCTS, EVEN IF GNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE AS SET FORTH UNDER SECTION 7(A) OR TO DISCONTINUE YOUR USE OF THE SERVICES AND TERMINATE THESE TERMS.

7. DISPUTE RESOLUTION, ARBITRATION AND CLASS ACTION WAIVER

This Section 7 includes an arbitration agreement and an agreement that all claims will be brought only in an individual capacity (and not as a class action or other representative proceeding). Please read it carefully. You may opt-out of the arbitration agreement by following the opt-out procedure described below.

A. Informal Process First

You agree that in the event of any dispute between you and GNG, you will first contact GNG and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation any court action.

B. Arbitration Agreement

After the informal dispute resolution process any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to your use of GNG’s Services and/or Products, or relating in any way to GNG’s communications with you, will be finally resolved by binding arbitration. The prevailing party shall be entitled to recover its reasonable attorney’s fees and costs. This mandatory arbitration agreement applies equally to you and GNG. However, this arbitration agreement does not (a) govern any Claim by GNG for infringement of its intellectual property or access to the Services that (including the Site) is unauthorized or exceeds authorization granted in these Terms.

You agree that the U.S. Federal Arbitration Act governs the interpretation and enfoGnGement of this provision, and that you and GNG are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive any termination of these Terms.

If you wish to begin an arbitration proceeding, after following the informal dispute resolution procedure, you must send a letter requesting arbitration and describing your claim to R. Jason Richards, Attorney at Law, 17 East Main Street, Suite 200, Pensacola, FL 32502. The arbitration shall be administered by the American Arbitration Association (AAA) under its rules then in effect including, if you are an individual, the AAA's Supplementary Procedures for Consumer-Related Disputes. If you are not an individual or have used the Services on behalf of an entity, the AAA's Supplementary Procedures for Consumer-Related Disputes will not be used. The number of arbitrators shall be one. GNG shall choose the arbitrator.

The arbitration will be conducted in the English language. Florida law shall apply. The final arbitration hearing shall be conducted in Escambia County, Florida. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. If any part of this agreement to arbitrate is deemed invalid under applicable law, all other parts will nevertheless remain enfoGnGeable. 

The arbitrator, and not any federal, state, or local court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, unconscionability, arbitrability, enfoGnGeability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable. However, the preceding sentence shall not apply to Section 7(C) below.

C. Class Action Waiver

Any Claim must be brought in the respective party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiff, or similar proceeding (“Class Action”). The parties expressly waive any ability to maintain any Class Action in any forum. If the Claim is subject to arbitration, the arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action Waiver is unenfoGnGeable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. The parties understand that any right to litigate in court, to have a judge or jury decide their case, or to be a party to a class or representative action, is waived, and that any claims must be decided individually, through arbitration.

If this class action waiver is found to be unenfoGnGeable, the entirety of the Arbitration Agreement in section 7(B), if otherwise effective, shall be void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. If for any reason a claim proceeds in court rather than in arbitration, you and GNG each waive any right to a jury trial.

8. MISCELLANEOUS

Jurisdictional Issues. GNG makes no representation that the Services are appropriate or available for use outside the United States. Those who choose to access the Services or any part thereof from outside the United States do so at their own risk and are responsible for compliance with applicable local laws. The Services may contain references or cross references to products or services that are not available or approved by the appropriate regulatory authorities in your country. Such references do not imply that GNG intends to announce or make available such products or services to the general public, or in your country. Contact GNG at [email protected] to determine which products and services may be available to you.

Export Laws. The laws of the United States of America prohibit the export of certain software and data to particular persons, territories, and foreign states. You agree not to export the Services, including the GNG Content, or any part thereof, in any way, in violation of United States law.

Governing Law and Venue. These Terms are governed and interpreted pursuant to the laws of the State of Florida, notwithstanding any principles of conflicts of law. Any disputes in connection with these Terms that result in court action, in accordance with these Terms, will be resolved exclusively by a state or federal court located in Escambia County, Florida, and you specifically consent to the personal jurisdiction of such courts and waive any claim of forum non convenience.

Entire Agreement. These Terms are the entire agreement between you and GNG relating to the subject matter herein and shall not be modified except by GNG in accordance with these Terms, or as otherwise agreed in writing by you and GNG. No employee, agent or other representative of GNG has any authority to bind GNG with respect to any statement, representation, warranty or other expression not specifically set forth in these Terms.

Severability and Waiver. Unless otherwise set forth herein, if any part of these terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. The failure of a party to require performance of any provision will not affect such party’s right to require performance at any time thereafter, nor shall a waiver of any breach or default of these Terms or any provision of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under these Terms. GNG may assign these Terms at any time without notice to you.

Force Majeure. GNG will not be liable for, or be considered to be in breach of these Terms on account of, any delay or failure to perform as required by these Terms as a result of any cause or condition beyond GNG’s reasonable control.

Contact Information. Please send any questions or comments, or report violations of these Terms, to GNG at [email protected]